Questions to Ask When Searching for In-home Care

There are certain questions that need to be asked if you are considering care for you or a loved one. It may be difficult to know where to begin; some people find it difficult to even think about this topic. Below are some questions that might help when you are talking with representatives about this kind of service. The answers to these questions may help you focus on which care provider will be the best fit for you and your family members.

Here are a few questions that may help:

• What kind of licenses do you have?
• Are your caregivers insured and experienced?
• What is your screening and hiring process for caregivers?
• What is your process when overseeing your caregivers?
• Is there a contract for services rendered?
• Do you have a minimum number of service hours required?
• Do you provide 24 hour care?
• How flexible are you when it comes to scheduling care for my loved one?
• What are your rates for weekends and after business hours?
• What is your policy if my caregiver doesn't show up or is late?
• What are your fees?
• Are there follow-ups on how care is dispensed?
• How involved are you in the beginning stages of in-home care for me or my loved one?
• Describe the services you offer
• If I have a complaint or question, who can I turn to for help?

If you need more background information on home care before you begin your search for these services, check out these two minute tips.

In-home care can make a big difference when you or a loved one needs extra care or when personal care for those you love becomes too much of a responsibility. Always check out what senior care services an agency offers so that you have an idea of the services that they offer before you go for a visit.